Alaska's court system built an AI chatbot. It didn’t go smoothly.
Dealing with a loved one’s belongings after their death is never easy. But as Alaska’s state courts have discovered, an inaccurate or misleading artificial intelligence chatbot can easily make matters worse.For more than a year, Alaska’s court system has been designing a pioneering generative AI chatbot termed the Alaska Virtual Assistant (AVA) to help residents navigate the tangled web of forms and procedures involved in probate, the judicial process of transferring property away from a decease...
Read more at nbcnews.com