Meta-owned chat app WhatsApp changed its business API policy this week to ban general-purpose chatbots from its platform. The move will likely affect WhatsApp-based assistants of companies like OpenAI, Perplexity, Khosla Ventures-backed Luzia, and General Catalyst-backed Poke. The company has added a new section to address “AI providers” in its business API terms, focusing on general-purpose chatbots. The terms, which will go into effect on January 15, 2026, say that Meta won’t allow AI model pr...