More than a decade after SAP's S/4HANA in-memory ERP system debuted, 95 percent of legacy users say building a positive case to migrate requires a big effort or is genuinely challenging. A survey of 455 CIOs, senior-level IT roles, SAP specialists, and business managers found that SAP's push to change the way customers pay for software was also unsettling them. Eighty-three percent of respondents in the Freeform Dynamics research said they did not fully understand SAP's latest migration policies...